Work

An internal customer service quality data envelopment analysis model for bank branches

Year: 1997

Type: article

Source: International Journal of Operations & Production Management

DOI: 10.1108/01443579710175556

Authors: Andreas C. Soteriou, Yiannos Stavrinides

Institution: University of Cyprus

Language: English

Topic: Efficiency Analysis Using DEA

Subfield: Management Science and Operations Research

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1985506366

FWCI: 1.944

Cites: 21

Cited by: 104

Related to: 10