Work

Trust in customer‐salesperson relationship in China's retail sector

Year: 2013

Type: article

Study design: Observational Study

Source: International Journal of Retail & Distribution Management

DOI: 10.1108/09590551311306264

Authors: Sherriff Twing‐Kwong, Luk Gerald Albaum, Lorna Fullgrabe

Institutions: Hong Kong Polytechnic University, University of New Mexico, City University of Hong Kong

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1986647306

FWCI: 9.604

Cites: 96

Cited by: 51

Related to: 10