Work

ISO 9001 and residential homes for the elderly: a Delphi study

Year: 2008

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604520810871883

Authors: Iñaki Heras, Ernesto Cilleruelo, Jon Iradi

Institution: University of the Basque Country

Language: English

Topic: Quality and Management Systems

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1987198371

FWCI: 2.765

Cites: 38

Cited by: 33

Related to: 10