Work

A preliminary investigation of the relationships between employee motivation/vision, service learning, and perceived service quality

Year: 2001

Type: article

Study design: Observational Study

Source: Journal of Operations Management

DOI: 10.1016/s0272-6963(00)00061-9

Authors: Julie M Hays, Arthur V Hill

Institutions: University of St. Thomas - Minnesota, University of Minnesota

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Quality education

Open Access status: closed

Funder: National Science Foundation

OpenAlex ID: W1987235286

FWCI: 9.242

Cites: 55

Cited by: 129

Related to: 10