Work

Adding value to retail financial services

Year: 1997

Type: article

Source: Journal of Marketing Practice Applied Marketing Science

DOI: 10.1108/eum0000000004461

Author: James F. Devlin

Institution: City, University of London

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1987494682

FWCI: 0.784

Cites: 31

Cited by: 20

Related to: 10