Work

Examining the development, delivery and measurement of service quality in the fitness industry: A case study

Year: 2009

Type: article

Source: Total Quality Management & Business Excellence

DOI: 10.1080/14783360902863614

Authors: Claire Moxham, Faye Wiseman

Institution: University of Manchester

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1989946014

FWCI: 0.591

Cites: 39

Cited by: 23

Related to: 10