Work

Customer centric business processing

Year: 2004

Type: article

Source: International Journal of Productivity and Performance Management

DOI: 10.1108/17410400410509950

Author: Mike Bolton

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1990123045

FWCI: 6.478

Cites: 2

Cited by: 82

Related to: 10