Work

New directions for customer‐to‐customer interaction research

Year: 2010

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/08876041011017916

Author: Richard Nicholls

Institution: Poznań University of Economics and Business

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1990272598

FWCI: 17.6

Cites: 49

Cited by: 236

Related to: 10