Work

The Role of Purchase Importance on Buyer Perceptions of the Trust and Expertise Components of Supplier and Salesperson Credibility in Business-To-Business Relationships

Year: 2007

Type: article

Source: Journal of Personal Selling and Sales Management

DOI: 10.2753/pss0885-3134270304

Authors: Joseph J. Belonax, Stephen J. Newell, Richard E. Plank

Institutions: Western Michigan University, University of South Florida

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1990351492

FWCI: 4.551

Cites: 53

Cited by: 61

Related to: 10