Work

Increasing brand loyalty in the hospitality industry

Year: 1999

Type: article

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/09596119910272757

Author: Mustafa Tepeci

Institution: Pennsylvania State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1990522341

FWCI: 2.405

Cites: 24

Cited by: 293

Related to: 10