Beyond Personality Traits: a Study of Personality States and Situational Contingencies in Customer Service Jobs
Year: 2011
Type: article
Study design: Observational Study
Source: Personnel Psychology
Authors: JASON L. HUANG, ANN MARIE RYAN
Institution: Michigan State University
Language: English
Subfield: Clinical Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W1990579905