Work

Rapport Management during the Exploration Phase of the Salesperson–Customer Relationship

Year: 2006

Type: article

Source: Journal of Personal Selling and Sales Management

DOI: 10.2753/pss0885-3134260403

Authors: Kim Sydow Campbell, Lenita Davis, Lauren Skinner

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1991045324

FWCI: 3.822

Cites: 46

Cited by: 68

Related to: 10