Work

Call centers as lean service environments: Job-related strain and the mediating role of work design.

Year: 2006

Type: article

Study design: Observational Study

Source: Journal of Occupational Health Psychology

DOI: 10.1037/1076-8998.11.2.197

Authors: Christine A. Sprigg, Paul R. Jackson

Institution: University of Sheffield

Language: English

Topic: Workplace Health and Well-being

Subfield: Public Health, Environmental and Occupational Health

Field: Medicine

Domain: Health Sciences

SDG: Decent work and economic growth

Open Access status: closed

Funders: Health and Safety Executive, Economic and Social Research Council

Award: G4310598917

OpenAlex ID: W1991082170

FWCI: 3.135

Cites: 61

Cited by: 158

Related to: 10