Work

Prioritizing the Dimensions of Service Quality

Year: 1994

Type: article

Source: International Journal of Service Industry Management

DOI: 10.1108/09564239410068698

Authors: L. Drew Rosen, Kirk R. Karwan

Institutions: University of North Carolina Wilmington, University of South Carolina

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1991678199

FWCI: 2.726

Cites: 19

Cited by: 98

Related to: 10