Work

Determinants of customer loyalty and purchasing behavior for full-service and limited-service hotels

Year: 2011

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2011.04.006

Authors: Sarah Tanford, Carola Raab, Yen-Soon Kim

Institution: University of Nevada, Las Vegas

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1991752277

FWCI: 16.48

Cites: 38

Cited by: 172

Related to: 10