Work

The E-Government paradox: Better customer service doesn't necessarily cost less

Year: 2007

Type: article

Source: Government Information Quarterly

DOI: 10.1016/j.giq.2007.10.002

Authors: John Carlo Bertot, Paul T. Jaeger

Institutions: Florida State University, University of Maryland, College Park

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W1991950512

FWCI: 66.24

Cites: 32

Cited by: 144

Related to: 10