Work

Comparative usability evaluation

Year: 1994

Type: conference-paper

Abstract: Em irical usability evaluations (particularly forrna~ive J ev uations [13]) hinge on observing and interpreting critical incidents [8] of use.We proposed [3,5] augmenting critical incident methods by analysis of what we called critical threads: sets of causally related user episodes that, taken together, define major usability themes.This paper extents this work to the comparative usability analysis of a related artifact.We discuss how our earlier claims analysis was used to orient and simplify our current evaluation efforts.

Source: CHI Conference on Human Factors in Computing Systems

DOI: 10.1145/191666.191755

Authors: Jürgen Koenemann-Belliveau, John M. Carroll, Mary Beth Rosson, Mark K. Singley

Institutions: Rutgers, The State University of New Jersey, IBM Research - Thomas J. Watson Research Center, Virginia Tech

Language: English

Topic: Usability and User Interface Design

Subfield: Human-Computer Interaction

Field: Computer Science

Domain: Physical Sciences

Open Access status: bronze

OpenAlex ID: W1992007286

FWCI: 1.37

Cites: 15

Cited by: 29

Related to: 10