Work

A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance

Year: 2012

Type: article

Study design: Observational Study

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2012.10.006

Authors: Mark C. Johlke, Rajesh Iyer

Institution: Bradley University

Language: English

Topic: Employee Performance and Motivation

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1992023337

FWCI: 6.508

Cites: 61

Cited by: 46

Related to: 10