Work

Construction and Validation of the Customer Participation Scale

Year: 2014

Type: article

Source: Journal of Hospitality & Tourism Research

DOI: 10.1177/1096348014525631

Authors: Sandy C. Chen, Carola Raab

Institutions: Ohio University, University of Nevada, Las Vegas

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1993315686

FWCI: 12.46

Cites: 40

Cited by: 76

Related to: 10