Year: 2011
Type: article
Abstract: This paper focuses on improving the queuing system of bank based on BPR. Firstly, the bottleneck problems of bank queuing is analyzed as well as the concept, classification and methodologies of BPR (business process reengineering). Secondly, the bank businesses are investigated and analyzed. Thirdly, the queuing system of certain bank is optimized based on BPR by enterprise dynamic simulation. Finally, the simulated results are discussed and the optimized result is concluded.
Source: Procedia Environmental Sciences
Authors: Tian Hao, Tong Yifei
Institution: Nanjing University of Science and Technology
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W1994959296