Work

What presale and postsale services do you need to be competitive

Year: 1992

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/0019-8501(92)90031-n

Authors: A.Coskun Samli, Laurence W. Jacobs, James Wills

Institutions: University of North Florida, University of Hawaiʻi at Mānoa, University of Hawaii System

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funders: University of Florida, University of North Florida

OpenAlex ID: W1995616091

FWCI: 0.825

Cites: 28

Cited by: 59

Related to: 10