Work

Le script de service: fondements du concept et applications au marketing des services

Year: 2006

Type: article

Source: Recherche et Applications en Marketing (French Edition)

DOI: 10.1177/076737010602100306

Author: Chiara Orsingher

Institution: University of Bologna

Language: French

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1995668429

FWCI: 1.273

Cites: 48

Cited by: 33

Related to: 10