Work

Factors Affecting Customer Retention Toward Internet Banking in Malaysia

Year: 2009

Type: article

Study design: Observational Study

Source: Journal of Information & Knowledge Management

DOI: 10.1142/s021964920900218x

Authors: Hishamuddin Bin Ismail, Mohammad Fateh Ali Khan Panni

Institutions: Multimedia University, City University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1995717401

FWCI: 1.451

Cites: 28

Cited by: 11

Related to: 10