Work

Managing Employees in the Service Sector: A Literature Review and Conceptual Development

Year: 2005

Type: article

Source: Journal of Business and Psychology

DOI: 10.1007/s10869-005-9002-5

Author: Jonathan R. Anderson

Institution: University of West Georgia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W1996708228

FWCI: 2.001

Cites: 112

Cited by: 54

Related to: 10