Work

Climate for service and the moderating effects of climate strength on customer satisfaction, voluntary turnover, and profitability

Year: 2008

Type: article

Study design: Observational Study

Source: European Journal of Work and Organizational Psychology

DOI: 10.1080/13594320701473065

Authors: David R. Sowinski, Kristen A. Fortmann, Daniel V. Lezotte

Institution: Illinois Institute of Technology

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W1996747776

FWCI: 6.493

Cites: 32

Cited by: 57

Related to: 10