Work

Antecedents and consequences of trust and satisfaction in buyer‐seller relationships

Year: 1998

Type: article

Study design: Observational Study

Source: European Journal of Marketing

DOI: 10.1108/03090569810204580

Author: Fred Selnes

Institution: BI Norwegian Business School

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1996757241

FWCI: 18.65

Cites: 59

Cited by: 1,087

Related to: 10