Work

Do extrinsic cues affect purchase risk at international e-tailers: The mediating effect of perceived e-tailer service quality

Year: 2007

Type: article

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2007.11.001

Authors: Julian Ming-Sung Cheng, Edward Shih-Tse Wang, Julia Ying-Chao Lin, Lily S.L. Chen, Wen Hsien Huang

Institutions: National Central University, Tainan University of Technology, Hsing Wu University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: National Science Council

OpenAlex ID: W1996803500

FWCI: 3.251

Cites: 63

Cited by: 37

Related to: 10