Work

On the Retail Service Quality Expectations of Chinese Shoppers

Year: 2009

Type: article

Source: International Journal of Market Research

DOI: 10.2501/s1470785309200967

Authors: Meng, J, Summey, JH, Herndon, NC, Kwong, KK

Institutions: Minnesota State University, Mankato, Southern Illinois University Carbondale, Lingnan University, Hong Kong Polytechnic University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1997071016

FWCI: 5.319

Cites: 27

Cited by: 38

Related to: 10