Work

Customer relationship management and service quality, a survey within the banking sector

Year: 2014

Type: article

Study design: Observational Study

Source: Industrial and Commercial Training

DOI: 10.1108/ict-08-2013-0056

Authors: Changiz Valmohammadi, Mohammad Beladpas

Institutions: Islamic Azad University South Tehran Branch, Islamic Azad University Saveh

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1997072134

FWCI: 7.316

Cites: 24

Cited by: 21

Related to: 10