Work

Managing customer loyalty in liberalized residential energy markets: The impact of energy branding

Year: 2006

Type: article

Study design: Observational Study

Source: Energy Policy

DOI: 10.1016/j.enpol.2006.09.016

Authors: Patrick Hartmann, Vanessa Apaolaza Ibáñez

Institution: University of the Basque Country

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Affordable and clean energy

Open Access status: closed

OpenAlex ID: W1997136558

FWCI: 5.086

Cites: 101

Cited by: 116

Related to: 10