Work

A perspective on client productivity in business‐to‐business consulting services

Year: 2001

Type: article

Source: International Journal of Service Industry Management

DOI: 10.1108/09564230110387515

Authors: Claude R. Martin, David A. Horne, Winnie S. Chan

Institutions: University of Michigan, California State University, Long Beach

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1997371772

FWCI: 2.311

Cites: 23

Cited by: 83

Related to: 10