Work

Theory and practice in SME performance measurement systems

Year: 2001

Type: article

Abstract: Describes research undertaken to evaluate the appropriateness of strategic performance measurement (PM) system development processes for small‐ and medium‐sized enterprises (SMEs). An evaluation is undertaken of ten PM approaches found in the literature. To facilitate this evaluation a typology is presented which synthesises current theory. This evaluation resulted in the identification of a process, based on its congruency to the theoretical model, which is used for an empirical investigation. Empirical data from SMEs is collected and analysed using the typology. This indicates a discontinuity between current theory and the requirements of practitioners in small companies. The paper concludes with a number of recommendations to facilitate the development of appropriate PM processes for SMEs.

Source: International Journal of Operations & Production Management

DOI: 10.1108/eum0000000005587

Authors: Mel Hudson, Andi Smart, Mike Bourne

Institutions: University of Plymouth, University of Exeter, University of Cambridge

Language: English

Topic: Accounting and Organizational Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W1997861959

FWCI: 14.83

Cites: 49

Cited by: 857

Related to: 10