Work

Explanations of Success and Failure in Management Learning: What Can We Learn From Nokia’s Rise and Fall?

Year: 2015
Type: article
Abstract: We study the changing explanations of success and failure over the course of a firm’s history, building on a discursive approach that highlights the role of narrative attributions in making sense of corporate performance. Specifically, we analyze how the Nokia Corporation was framed first as a success and later as a failure and how these dimensions of performance were explained in various actors’ narrative accounts. In both the success and failure accounts, our analysis revealed a striking black-and-white picture that resulted in the institutionalization of Nokia’s metanarratives of success and failure. Our findings also reveal a number of discursive attributional tendencies, and thus, warn of the cognitive and politically motivated biases that are likely to characterize management literature.
Language: English
Open Access status: green
OpenAlex ID: W1997920205
FWCI: 22.8
Cites: 93
Cited by: 73
Related to: 10