Work

Developing customer loyalty from e‐tail store image attributes

Year: 2007

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604520710720647

Authors: Zee‐Sun Yun, Linda K. Good

Institution: Michigan State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1998318879

FWCI: 8.451

Cites: 60

Cited by: 136

Related to: 10