Work

A concept of commitment: alternative views of relational continuity in business service relationships

Year: 1995

Type: article

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/08858629510103879

Authors: Louise Young, Sara Denize

Institution: University of Technology Sydney

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1998380112

FWCI: 3.562

Cites: 29

Cited by: 128

Related to: 10