Work

An alternative perspective on relationships, loyalty and future store choice

Year: 2005

Type: article

Study design: Observational Study

Source: The International Review of Retail Distribution and Consumer Research

DOI: 10.1080/09593960500197461

Authors: Jane Dixon, Kerrie Bridson, Jody Evans, Michael Morrison

Institutions: Monash University, The University of Melbourne

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1998435784

FWCI: 2.001

Cites: 73

Cited by: 58

Related to: 10