Work

Workforce planning and deployment for a hospital reservation call center with abandonment cost and multiple tasks

Year: 2013

Type: article

Source: Computers & Industrial Engineering

DOI: 10.1016/j.cie.2012.12.024

Authors: Jeong Eun Nah, Seongmoon Kim

Institution: Yonsei University

Language: English

Topic: Advanced Queuing Theory Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1998807238

FWCI: 7.417

Cites: 55

Cited by: 23

Related to: 10