Work

Can fast-food consumers be loyal customers, if so how? Theory, method and findings

Year: 2014

Type: article

Study design: Observational Study

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2013.12.002

Authors: Miguel A. Sahagun, Arturo Z. Vasquez-Parraga

Institution: The University of Texas System

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1998836786

FWCI: 6.598

Cites: 41

Cited by: 38

Related to: 10