Work

Service Orientation: Its Impact on Business Performance in the Medical Service Industry

Year: 2007

Type: article

Study design: Observational Study

Source: Service Industries Journal

DOI: 10.1080/02642060701346375

Authors: Sung-Joon Yoon, Dong-Choon Choi, Jong-Won Park

Institution: Kyonggi University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W1999098780

FWCI: 11.63

Cites: 46

Cited by: 97

Related to: 10