Work

Customer Satisfaction with Bank Services: A Multidimensional Space Analysis

Year: 1989

Type: article

Study design: Observational Study

Source: International Journal of Bank Marketing

DOI: 10.1108/02652328910131926

Authors: Luiz Moutinho, Douglas T. Brownlie

Institutions: University of Glasgow, Cardiff University, University of Wales

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2000475395

FWCI: 1.73

Cites: 1

Cited by: 60

Related to: 10