Work

Store manager performance and satisfaction: Effects on store employee performance and satisfaction, store customer satisfaction, and store customer spending growth.

Year: 2010

Type: article

Study design: Observational Study

Source: Journal of Applied Psychology

DOI: 10.1037/a0017630

Authors: Richard G. Netemeyer, James G. Maxham, Donald R. Lichtenstein

Institutions: University of Virginia, University of Colorado Boulder

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2001386495

FWCI: 8.173

Cites: 72

Cited by: 112

Related to: 10