Work

Role of quality management capabilities in developing market-based organisational learning capabilities: Case study evidence from four Indian business process outsourcing firms

Year: 2011

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/j.indmarman.2011.06.037

Authors: Ashish Malik, Ashish Sinha, Stephen Blumenfeld

Institutions: University of Newcastle Australia, UNSW Sydney, Victoria University of Wellington

Language: English

Topic: Innovation and Knowledge Management

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2001554673

FWCI: 5.282

Cites: 80

Cited by: 68

Related to: 10