Work

Understanding the loss of trust in large banks

Year: 2014

Type: article

Source: International Journal of Bank Marketing

DOI: 10.1108/ijbm-01-2014-0003

Authors: Robert Hurley, Xue Gong, Adeela Waqar

Institution: Fordham University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2002195556

FWCI: 9.531

Cites: 74

Cited by: 113

Related to: 10