Work

Psychological contracts and fairness: The effect of violations on customer service behavior

Year: 1996

Type: article

Source: Journal of Market-Focused Management

DOI: 10.1007/bf00129603

Authors: Donna Blancero, Scott A. Johnson, C. Lakshman

Institution: Arizona State University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

Funder: Arizona State University

OpenAlex ID: W2002835703

FWCI: 5.626

Cites: 63

Cited by: 32

Related to: 10