Work

Re-examining the measurement models of success for Internet commerce

Year: 2003

Type: article

Study design: Observational Study

Source: Information & Management

DOI: 10.1016/s0378-7206(03)00091-0

Authors: Jerry Cha-Jan Chang, Gholamreza Torkzadeh, Gurpreet Dhillon

Institutions: University of Nevada, Las Vegas, Virginia Commonwealth University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2003029655

FWCI: 5.008

Cites: 24

Cited by: 42

Related to: 10