Work

An Examination of Students' Perceptions of Service Quality in Higher Education

Year: 2001

Type: article

Study design: Observational Study

Source: Journal of Marketing for HIGHER EDUCATION

DOI: 10.1300/j050v10n03_01

Authors: Michael D. Clemes, Lucie K. Ozanne, Lam Tram

Institution: Lincoln University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2003134386

FWCI:

Cites: 50

Cited by: 41

Related to: 10