Work

Optimal Workforce Mix in Service Systems with Two Types of Customers

Year: 2005

Type: article

Source: Production and Operations Management

DOI: 10.1111/j.1937-5956.2005.tb00020.x

Authors: Srinivas R. Chakravarthy, Saligrama R. Agnihothri

Institutions: Kettering University, Binghamton University

Language: English

Topic: Advanced Queuing Theory Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2003142331

FWCI: 1.968

Cites: 24

Cited by: 33

Related to: 10