Year: 1988
Type: article
Abstract: Utilization of an information system is an important and frequently measured is the conduit through which informationtechnology can affect performance. This paper addresses measurement issues associated with utilization variables. The discussion is motivated by a review of the literature and an examination of four relevant reference theories. It is asserted that utilization can be measured effectively if the measures chosen correspond to the measures suggested by an appropriate reference theory.
DOI: 10.1145/65766.65771
Authors: Andrew W. Trice, Michael E. Treacy
Institution: Massachusetts Institute of Technology
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W2003256231