Work

Understanding and resolving major contractual breaches in buyer–seller relationships: a grounded theory approach

Year: 2015

Type: article

Source: Journal of the Academy of Marketing Science

DOI: 10.1007/s11747-015-0427-8

Authors: Jeff S. Johnson, Ravipreet S. Sohi

Institutions: University of Missouri–Kansas City, University of Nebraska–Lincoln

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W2003592489

FWCI: 16.91

Cites: 125

Cited by: 88

Related to: 10