Work

A tangled web: views of deception from the customer's perspective

Year: 2014

Type: article

Source: Business Ethics A European Review

DOI: 10.1111/beer.12068

Authors: Erin Adamson Gillespie, Katie Hybnerova, Carol Esmark, Stephanie M. Noble

Institutions: Elon University, University of North Alabama, Mississippi State University, University of Tennessee at Knoxville

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2004074292

FWCI: 3.658

Cites: 51

Cited by: 20

Related to: 10